Supporting Your Digital Users – OverDrive Resource Center

Staff Training

Fit learning into your busy schedule with access to on-demand training modules, downloadable PDFs, live webinars, and tools to educate your staff and end users any time of day or night.

Loading Events

« All Events

  • This event has passed.

Supporting Your Digital Users

We have reached capacity for this session.
The recording will be available on-demand on July 1

Join OverDrive for this jam-packed session that will help your staff quickly and efficiently answer frequently asked questions about your OverDrive digital collection. Our Tech and Product Support team members will guide you through the process of:

  • Answering common questions from users
  • Using Marketplace tools to assist with user issues
  • Submitting support cases to OverDrive
  • Navigating and leveraging OverDrive Help resources

This session will benefit reference librarians, electronic resource librarians, associate/assistant staff members, library technology trainers, or anyone who is responsible for the success of your OverDrive collection.

Details

Date:
June 30, 2020
Time:
2:00 pm - 3:00 pm
Event Category: