Supporting Your Digital Users (June 2020) – OverDrive Resource Center

Library Staff Training

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Upcoming Webinars

Getting Started with OverDrive Marketplace

December 2 @ 2:00 pm

Join our Training team for an introductory session on OverDrive Marketplace, your hub for digital content. This live session will provide you an overview of shopping and purchasing in Marketplace, including how to:

  • Differentiate publisher lending models
  • Browse and search for content
  • Create and edit carts
  • Purchase titles
  • Access additional help and training resources

This session will benefit school or public library staff who are new to selecting and purchasing digital content for OverDrive, or for those who would like a refresher on Marketplace basics.

Note - The features covered in this webinar require the Shopping and/or Purchasing permissions in Marketplace. Reach out to your OverDrive Account Manager if you have questions regarding user permissions.

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Supporting Your Digital Users (June 2020)

Join OverDrive for this jam-packed session that will help your staff quickly and efficiently answer frequently asked questions about your OverDrive digital collection. Our Tech and Product Support team members will guide you through the process of:

  • Answering common questions from users
  • Using Marketplace tools to assist with user issues
  • Submitting support cases to OverDrive
  • Navigating and leveraging OverDrive Help resources

This session will benefit reference librarians, electronic resource librarians, associate/assistant staff members, library technology trainers, or anyone who is responsible for the success of your OverDrive collection.

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