How will I be billed for my annual platform fees?
Most customers are billed on an annual basis. The service period covered by these invoices is determined by your contract terms. Renewals are not emailed in advance of the end of your current service period. For example, if your current service period ends April 30th, you will receive your renewal invoice on or after May 1st. If you are a library joining an existing consortium, your initial invoice may be prorated to have your annual billing cycle align with the existing members of the consortium.