Library Staff Training

Getting Started with Libby

Join OverDrive's training team for this live session to learn how easy it is to get your users started with Libby, the library reading app. This session will demonstrate:

• How to browse and borrow ebooks and audiobooks.
• Tips for customizing the experience.
• Answers to frequently asked questions from end users.
• Where to find Libby marketing and help resources.

Duration: 60 minutes

Audience: This session will benefit public library, academic, and professional staff who support OverDrive digital library users.

Experience: Beginner

Note: Times shown in Eastern Standard. We understand the timing may not suit everyone but signing up ensures that a recording is sent the day after the live session so you can view at your convenience.

Libby Lifesavers: Practical Tips for Everyday Support

Are you on the frontlines supporting Libby users? Join this 60‑minute session for practical, real‑world guidance from Libby experts.

OverDrive’s Training and Technical Support teams come together to share troubleshooting tips and best practices for addressing common questions—from syncing across devices to managing downloads, holds, and notifications.

Designed for staff who are familiar with Libby, this advanced session focuses on elevating your support conversations. You’ll gain practical workflows, clear talking points, and greater confidence in addressing the questions users bring to the desk most often.

Duration: 60 minutes

Audience: This session will benefit public library, academic, and professional staff who support OverDrive digital library users.

Experience: Beginner

Note: Times shown in Eastern Standard. We understand the timing may not suit everyone but signing up ensures that a recording is sent the day after the live session so you can view at your convenience.