Are you a staff member who supports Libby, the library reading app? Do you field questions from users like, “How do I know when my holds are ready to borrow?” or “I got a new card, where are my checkouts?” If so, join members of our Support teams who will guide you through:

• Helping new Libby users
• Answering the most frequently asked questions
• Supporting users through common troubleshooting issues
• Navigating and leveraging help resources

Suggested pre-requisites: Prerequisites: Basic understanding of Libby

Duration: 60 minutes

Audience: This session will benefit Public library, academic, and/or professional partners who support users.

Note: Times shown in Eastern Standard. We understand the timing may not suit everyone but signing up ensures that a recording is sent the day after the live session so you can view at your convenience.