Expand Content Discovery and Leverage Patron Interests with Libby (May 2023)

Deep search and Notify Me tags help your users discover more content in Libby. In Marketplace, Notify Me tags data offers your library direct feedback from users and helps you satisfy their reading interests in a new and innovative way. We’ll provide an overview, high level demonstration, and additional resources for you and your community. You'll also hear how three libraries are already benefiting from these features.

Support Your Users with Answers to Libby’s Most Frequently Asked Questions (May 2023)

Are you a staff member who supports Libby, the library reading app? Do you field questions from users like, "How do I know when my holds are ready to borrow?" or "I got a new card, where are my checkouts?" If so, join members of our Support teams who will guide you through:

• Helping new Libby users
• Answering the most frequently asked questions
• Supporting users through common troubleshooting issues
• Navigating and leveraging help resources

Bonus: Download a copy of the quick reference sheet we mention in the session!

Expand Content Discovery and Leverage Patron Interests with Libby (March 2023)

Deep search and Notify Me tags help your users discover more content in Libby. In Marketplace, Notify Me tags data offers your library direct feedback from users and helps you satisfy their reading interests in a new and innovative way. In this session, we'll provide an overview, high level demonstration, examples of how libraries are already benefiting, and additional resources for you and your community.

For more information, visit the Patron Interests page of our Resource Center.