When troubleshooting issues on behalf of a user, is there a report available to help me gather the details of the borrowed item? – OverDrive Resource Center

When troubleshooting issues on behalf of a user, is there a report available to help me gather the details of the borrowed item?


Yes. Visit the Reports tab in OverDrive Marketplace and choose the ‘Search checkouts’ report in the User Statistics section. This report allows you to search for and view your patrons’ active checkouts by unique checkout ID, library card number, or title.