For direct billing arrangements, any user who will be submitting orders in OverDrive Marketplace needs to have the correct billing account selected on their user profile. This lets our Accounting team know which library/school should receive the invoice. All invoices are then routed according to the user that submitted the order. Therefore, a single user account cannot place orders for multiple accounts. If additional billing accounts need to be set up, contact our Accounting team via the Invoicing web form located on the Support tab in OverDrive Marketplace noting the name of the library/school, billing address, and name and email address of the person(s) to receive the invoices.

You can find the OverDrive W-9 Form in OverDrive Marketplace under Support > Quick help.

In order to have the purchase order included on the invoice, there is a special field that you can fill in when submitting the order in OverDrive Marketplace. When you click Purchase Cart on an order, a box will pop up that asks for Internal PO. Whatever you enter in that field will show up on the invoice in the “Purchase Order No.” box. The field is limited to 20 characters.