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Join OverDrive for this jam-packed session that will help your staff quickly and efficiently answer frequently asked questions about your OverDrive digital collection. Our Tech and Product Support team members will guide you through the process of:
Answering common questions from users
Using Marketplace tools to assist with user issues
Submitting support cases to OverDrive
Navigating and leveraging OverDrive Help resources
This session will benefit reference librarians, electronic resource librarians, associate/assistant staff members, library technology trainers, or anyone who is responsible for the success of your OverDrive collection.
Join OverDrive experts to learn the ins and outs of creating, selecting, and marketing your OverDrive collection through digital book clubs and community reads! We’ll walk you through the process of getting started, share advice on selecting digital content that’s right for your users and budget, and leave you with marketing strategies to promote your program.
This session will benefit library staff involved in programming, marketing, as well as managers and directors responsible for the success of their digital collection. 60 minutes
Interested in ideas and resources to connect more young readers to your digital library? Join OverDrive for this live webinar on Public Library Connect, a feature that enables students in your community to easily connect to your digital collection.
After this webinar, attendees will be able to connect their schools and public libraries to increase student reading. This session will benefit school and public librarians who work with young readers, as well as managers and directors responsible for the success of their digital collection.
And they’re back! In preparation for the Sora Sweet Reads campaign to launch, Christina and Sydney get back together one more time to discuss using SSR titles in your virtual classroom or for at-home learning.
Join Christina and Sydney from Team OverDrive as they discuss the origin story of the Sora Sweet Reads program (formerly known as OverDrive Summer Read), highlight 3 of the 30 amazing titles in this year’s program, and talk about why this is a perfect time to discover your next favorite read.
Join OverDrive to learn about ideas and resources for promoting your digital library across every demographic in your community. Our marketing and outreach experts will offer best practices to engage the following audiences: kids and parents, Gen Z, Millennial and Gen X, and baby boomers and older adults. Videos referenced in this webinar are provided below:
All it takes is the right book at the right time. Join OverDrive to learn strategies for reaching and connecting your digital collection with reluctant readers in your community. We will share titles to entice, marketing strategies to engage, and best practices to leverage your digital collection with this audience.
Learn how easy it is to get started with Sora, the student reading app. Browse and borrow ebooks and audiobooks in Sora, create notes and highlights in titles, add access to a public library’s digital collection, and more.
Learn how to leverage your local media to increase awareness and engagement with your digital collection. From determining your story angle to distributing a press release, we’ll provide guidance on how you can become your library’s own PR expert.
Introducing Lucky Day! Join OverDrive’s training team for this live demonstration on how to create Lucky Day collections of popular, in-demand titles and curate those collections for easy discoverability.
If you’d like a slightly deeper dive into the world of Sora, this session is for you! We’ll discuss ways schools are successfully using our free, customizable print and digital resources to increase awareness around Sora. Additionally, we’ll kickstart the discussion around using Sora as a learning tool with formative assessment ideas, lesson planning templates, classroom management strategies and more.
Great for schools who are new to the Sora student reading app, this session will cover the basics of getting logged in, navigating the app, borrowing and reading digital titles. We’ll also highlight some of our favorite Sora features, such as exporting notes and adding access to a public library collection.
Libby is a new app for readers to discover and enjoy eBooks and audiobooks from the library. Inspired by user and library feedback, Libby was designed to get people reading as quickly and seamlessly as possible. Learn more about Libby at: https://resources.overdrive.com/meet-libby/.
Marketplace users with the Curate permission can create auto-generated and custom collections for your library’s OverDrive site via the CURATE interface in OverDrive Marketplace.
In OverDrive Marketplace, users with the Curate permission can customize collections featured on your digital library website. You will find the curation interface under the CURATE tab in Marketplace. To learn more about curated collections for your digital library website, including step by step instructions, visit Marketplace Help > Curating.
The eReading Room for Kids or Teens is a customizable section of a public library’s OverDrive-powered website that displays content only for children or young adult readers. Additional details can be found at our eReading Room product page. Contact your Content Sales Specialist for more information.
Yes. Before your session, make sure your staff is knowledgeable about the OverDrive user experience by viewing our on-demand trainings in the Resource Center. Visit the Training Templates tab to download and customize OverDrive presentations and demonstration checklists.
Yes. Visit the Reports tab in OverDrive Marketplace and choose the ‘Search checkouts’ report in the User Statistics section. This report allows you to search for and view your patrons’ active checkouts by unique checkout ID, library card number, or title.
If the user was recently issued a new library card number, the title on hold may have been associated with the old library card number. Contact our Support Services team via the Support tab in OverDrive Marketplace.
It is also possible the user’s email provider blocked the notification. Whitelisting the sender email address donotreply@overdrive.com should help ensure this does not occur in the future.