Take a bird’s-eye view of Marketplace! Learn how easy it is to use our online shopping and administrative portal and where to get quick access to help and support, when needed.
Learn how easy it is to get patrons started with Libby, the library reading app, including how to browse and borrow on a mobile device, tips for customizing the experience, and where to find Libby marketing and help resources.
Take a bird’s eye view of all the lending models available in OverDrive Marketplace.
Prefer a walkthrough of all lending models available in Marketplace in one place? View our Self-Paced module here.
Libby is a new app for readers to discover and enjoy eBooks and audiobooks from the library. Inspired by user and library feedback, Libby was designed to get people reading as quickly and seamlessly as possible. Learn more about Libby at: https://resources.overdrive.com/meet-libby/.
Marketplace users with the Curate permission can create auto-generated and custom collections for your library’s OverDrive site via the CURATE interface in OverDrive Marketplace.
In OverDrive Marketplace, users with the Curate permission can customize collections featured on your digital library website. You will find the curation interface under the CURATE tab in Marketplace. To learn more about curated collections for your digital library website, including step by step instructions, visit Marketplace Help > Curating.
The eReading Room for Kids or Teens is a customizable section of a public library’s OverDrive-powered website that displays content only for children or young adult readers. Additional details can be found at our eReading Room product page. Contact your Content Sales Specialist for more information.
Yes. Before your session, make sure your staff is knowledgeable about the OverDrive user experience by viewing our on-demand trainings in the Resource Center. Visit the Training Templates tab to download and customize OverDrive presentations and demonstration checklists.
Yes. Visit the Reports tab in OverDrive Marketplace and choose the ‘Search checkouts’ report in the User Statistics section. This report allows you to search for and view your patrons’ active checkouts by unique checkout ID, library card number, or title.
If the user was recently issued a new library card number, the title on hold may have been associated with the old library card number. Contact our Support Services team via the Support tab in OverDrive Marketplace.
It is also possible the user’s email provider blocked the notification. Whitelisting the sender email address donotreply@overdrive.com should help ensure this does not occur in the future.
Users can borrow a title but are not required to choose a format at checkout. Therefore, until the user selects the format, the checkout is categorized as ‘Pending.’ Checkouts will remain in the ‘Pending’ category until the user selects a format. If the loan expires before then, the checkout will remain as ‘Pending.’
To adjust the settings for a report, select the ‘Run new report’ option on the right-hand side. This will allow you to input new parameters and organize the report by month, branch, format and more.
Many materials include a field you can customize with your OverDrive URL. Once customized, save the file locally. If you would like further customization to the materials, please contact your Account Specialist.
Yes. Flyers and posters are sized to print on 8.5×11 or 11×17 paper. Half-sheet flyers, bookmarks and other smaller pieces are provided in a format with multiple items per 8.5×11 sheet. For your convenience, materials with multiple items per sheet include crop marks. Sticker sheets are designed to print 12 2×2 stickers. For optimal printing, we recommend printing stickers on Avery #22806. For all printed materials, keep your settings to print actual size.
Additional paper sizes are available in the zip A3 & A4 International Paper Sizes found in the Marketing & Outreach Print-Ready Materials tab, under “Additional Options”.
OverDrive can assist you with ordering print materials if you do not have a local printing service or the option to print in-house. Please contact your Account Specialist for a printing price sheet and order form.
U.S. only at this time.
Streaming video allows you to watch thousands of popular videos anytime, anywhere, and on any computer, tablet, or mobile device with an internet connection. Simply submit a purchase for streaming video in OverDrive Marketplace and we’ll take care of the rest.
OverDrive Read is a browser-based eBook reader, and OverDrive Listen is a browser-based audiobook player—both of which do not require software installation or downloading. Look for these formats when you borrow eBooks and audiobooks.
